The SWAT Bot

Moving to Microsoft Teams

Moving to Microsoft Teams: Is It Time?

By The SWAT Bot / July 22, 2021

It’s never easy to move away from something familiar, even if it is a tool that isn’t working for your business. Or maybe the tool is performing, just not as well as it could be. So how do you know that the time is right to make a move to Microsoft Teams? As a managed…

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Kaseya VSA Breach

What Happened in the Kaseya Breach?

By The SWAT Bot / July 12, 2021

Kaseya VSA is an RMM (Remote Monitoring and Management) product used by managed service providers worldwide.  Hackers were able to exploit a vulnerability and infect thousands of machines around the world with ransomware. The effect of the breach, which began July 2, is not fully known but it is estimated to have impacted 50-60 Managed…

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cyber security breach reporting

3 Key Factors in Cyber Security Breach Reporting

By The SWAT Bot / July 8, 2021

The Seattle Times recently highlighted just how confusing it can be for companies trying to report a cyber security breach. As a managed service provider, we like to share the three key factors in cyber security breach reporting. 1. Location Start with the type of data impacted and the location of those impacted. You need…

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Phishing Prevention Tips

Need Phishing Prevention Tips? Download our 2021 Cheat Sheet

By The SWAT Bot / June 10, 2021

Email is one of today’s most commonly used communication tools in the workplace and beyond. With such easy access to your computer from your innocent inbox, cyber security is of great importance. That’s why its so important to stay up to date on the latest phishing prevention tips. How can you find a phishing email?…

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CEO Tips for hybrid work back to work

Back to Work? Tech CEOs Offer Top Tips for Surviving and Thriving in the Hybrid Work Environment

By The SWAT Bot / May 6, 2021

As COVID vaccinations roll out from the Northwest to the Southeast, the return to work is just around the corner. But what exactly will that transition look like?  Our CEO Jason Hagens talked with four leading technology CEOs of IT services and MSP firms in different regions for tips about what to do to prepare for…

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Recovery Time Objectives (RTO)

How to Set Recovery Time Objectives to Fit Your Business Goals

By The SWAT Bot / April 8, 2021

Know what to do if you have a breach? If your data is compromised, how long will it take to get it back online? Four to eight hours? More than a day? Catastrophically long? Every business is different so there is truly no one answer for all. It depends on your type of business and…

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IT Support For Business Managed IT Checklist

Find IT Support for Business with our 2021 Managed IT Checklist

By The SWAT Bot / February 25, 2021

These days with so many IT issues changing constantly, finding the best managed IT support for your business can feel mind-blowing. Which to choose, how to choose it, what do you need to ask? That’s why we created a one-page checklist to help you gather the information to find IT support for business. Are you…

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Microsoft MFA Warning

The Microsoft MFA Warning: What It Means for Multi-Factor Authentication

By The SWAT Bot / January 21, 2021

The Microsoft MFA warning issued recently was accurate and necessary, but it also left people a bit confused about multi-factor authentication. Here’s the bottom line, from our cyber security experts. When you log in to an account, you need to prove that you are you. Signing in with a username and password shows this because…

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IT Support For Small Business

IT Support for Small Business: Is it Time for a Managed Service Provider?

By The SWAT Bot / November 5, 2020

As a small business owner, it can be challenging to know when the time is right in your company’s growth to bring in expert services, like IT support. But there’s really no need to wait. There are MSPs that serve all sizes of business and the right managed service provider can even help your business…

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Microsoft 2010 Support Ends For Office

The End Is Here for Microsoft Office 2010

By The SWAT Bot / October 2, 2020

It’s not uncommon for businesses to stick with the same version of Windows for decades. Sometimes it’s a matter of the cost of upgrades. Other times it’s because a critical legacy machine doesn’t have the necessary systems to handle the latest software. Whatever the reason, if you are still running Microsoft Office 2010 in your…

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