The Guide To MFA
1. INTRO TO MFA
What MFA is, how it protects you, and what the process involves.
2. PREPPING FOR MFA
Things you should know about MFA and steps to complete ahead of time.
3. FINISH YOUR MFA
On your activation date, follow these steps to complete your setup
4. IMPORTANT TIPS
Things to know after you complete your MFA setup, plus everyday tips
Helpful tip: We've detected you are on a smartphone. You can continue reading, but some instructions will require you to follow a few steps on your smartphone. We recommend you open this page on a computer.
Preparing For MFA
There are two things you need to do to prepare for MFA. One of these requires that you download and install an app on your smartphone. Luckily, it’s very easy and we will walk you through the entire process.
Decide On Your MFA Method
If you’ve ever been asked to provide identification proof for something important, you’ll recall that both a state driver’s license or a passport are different methods that accomplish this. When it comes to multifactor authentication, you have four different methods to choose from.
Take a minute to learn how each option works. Click on each of the sections below. If you are looking for the fastest and most-secure option, or you ever travel internationally, we highly recommend you choose one of the two “app” methods.
Once you have decided which MFA method you’d like to use, write it down somewhere. You will be given unique instructions based on the method you choose, so it’s important to remember your choice.
The “App Button” Method
Speed: Fastest method | Security: Best security
Using the MFA app on your smartphone (easy-to-follow instructions below), you tap a button to complete your login.
THIS IS WHAT IT LOOKS LIKE:
STEP 1: LOGIN
Enter your email and password into the login screen
STEP 2: NOTIFICATION
You will receive a smartphone alert, asking you to open the MFA app
STEP 3: LOGIN
Enter your email and password into the login screen
YOU'RE DONE
Your program or web page will automatically complete the login process
Install The MFA App
If your MFA preference was one of the two “app” methods (which we highly recommend), we’d like to help you install the app. Trust us, it’s very easy. We’ve put together a detailed step-by-step guide. To start, click the orange button below that matches your smartphone.
Important FYI: You will notice that the instructions below are going to finish without configuring the app. That’s because we only want to install the app in preparation for your MFA activation. Instructions for configuring the app with your account will be provided on the next section (3. Finish Your MFA).
MFA App Instructions for iPhones
We’re going to install the MFA app that Microsoft created for Microsoft 365 users. It is called “Microsoft Authenticator.” Tip: Click on the screenshot image (orange border) to see a bigger version of that screenshot.
STEP 1:
On your smartphone, open your internet browser and go to the following website:
www.swatsystems.com/mfa
STEP 2
On the web page, look for the orange “MFA APP DOWNLOAD” button. Tap that button and wait for the next page to load.
STEP 3
The next page will be titled “Download Microsoft Authenticator.” Scroll down until you see the Apple logo.
STEP 4
Tap the Apple logo when you see it. Tap Open on the pop-up window asking to open in App Store.
STEP 5
Tap Get and follow any password/Touch ID/Face ID instructions. After download completed, tap Open.
STEP 6
Important: Tap Allow when you are asked if you’d like to receive notifications for the Authenticator app.
STEP 7
Optionally, you can tap Skip at the bottom of the blue screens. These are introduction screens that promote the app’s features.
FINAL SCREEN
Stop when you see this screen. Adding your account is completed in the next section. At this point, you can simply close the app.
Before you continue...
The next section (#3 Finish Your MFA) should only be reviewed and completed on or after your MFA is enabled. Here is how to find out whether you should continue to the next section now or wait.
PHASED APPROACH
ESCALATED APPROACH
PHASED APPROACH
ESCALATED APPROACH
Still unsure?
No worries. Just to be safe, don’t proceed to the next section. Instead, reach out to your SWAT Systems support team. You can call, email, or chat with us. We’ll be able to point you in the right direction.