Newcastle IT Support

Supporting Newcastle businesses with fixed price, no long-term contract IT services

Support your Newcastle business with customizable IT support from a provider that’s on your side

SWAT Systems has been on the side of Newcastle and Seattle-area businesses for over two decades. Our mission is to keep your systems fully operational so you can keep doing what you do best. We’re an IT partner that wants the best for your business; we’re here for you.  We provide everything from total IT support to cyber security solutions.

If your business needs Newcastle IT support, we want to be the ones to help. There are too many companies going IT alone. We want to support small and mid-sized Seattle businesses so we can see our community thrive.

After an initial free consultation, we set a flat monthly rate that doesn’t change no matter how many times you contact us for IT help. Our pricing is only based on user count. Our team of 30+ tech pros puts the “service” in “managed service.”  If you’re ready to take a step toward improving your IT coverage, book an appointment to:

  • Get acquainted with an MSP with 97%+ customer satisfaction
  • Learn about our team of certified Microsoft Small Business Specialists
  • Get a rundown of our IT services and determine if we’re a good fit
  • Start a partnership with Seattle’s only fixed-price, all-inclusive MSP

No Long Term Contracts

When we enter into a partnership with our clients, we don’t force them to stick around. Some IT providers require long-term contracts that bind businesses into unwelcome alliances. That’s why we’re extra proud of our 95% customer retention rate and 97% client satisfaction rating. You can check out our testimonials page to see how businesses like yours have reacted to our white-glove service.

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A Relationship You Can Count On

We offer four core services to our clients. If you’re looking for a provider who covers everything IT for one flat-fee, look no further than our managed IT services. Our team is locally owned, and we’ve been providing tech solutions for businesses just like yours since 1999. National chains don’t know your people or mission. We sit down with your team (over coffee or on the phone) to learn what makes your business tick. Then we custom design IT solutions to ensure your productivity is at its max.

Our managed IT services are fully scalable. They include:

  • Strategic IT planning
  • Unlimited technical support
  • Local help desk available in-person or remotely
  • Managed backup and cyber security
  • Prescribed software and hardware updates
  • Proactive network systems monitoring 24/7/365

Cyber Security for Newcastle, WA

Our managed security services take security worries off your shoulders. With our cyber security protection, we provide data and internet security, network firewalls, virus protection and more. Your first step in improving your cyber security should be calling on SWAT Systems for Newcastle IT support. We’ll assess your business’s current exposure and existing internal and external threats. Then we use our tried-and-true processes and cyber safety technology to make you as safe as possible. Our team is all over your network, so if something looks suspicious, we’re alerted immediately and we get to work. We’ve refined our practices to provide superior multi-layer prevention and security protocols, including:

  • Assessing your threat exposure
  • Training, so your team can identify threats
  • Closing security gaps with ongoing phish testing
  • A full suite of security management tools
  • Proactive security monitoring
  • Quarterly security reviews
Bellevue IT Services Bellevue WA

Newcastle Business Phone and Voice Solutions

If you’re still calling on yesterday’s communication systems to do today’s work, you’re missing out on upgraded features and increased productivity. Seattle companies can benefit from unified communications with state-of-the-art phone and voice solutions, including Microsoft Teams and web conferencing. Managed voice solutions are included for our managed IT services clients. Call on SWAT Systems and we’ll show you how to connect effectively so you can do your best work.

  • Industry leading service providers with up-to-date technology knowledge
  • An all-inclusive service agreement with one flat fee
  • Improved call clarity to work from anywhere
  • 24/7 support from a team with decades of experience working with local small to mid-size businesses
Bellevue VOIP Business Phone

Get on the Road to Better IT Support in Newcastle

If you’re looking for the best Newcastle IT support, the search is over. SWAT Systems is here to eliminate your IT headaches and ease your cyber security fears. We have managed IT services, security, backup and voice solutions for your local business. Our six-step roadmap lays out your journey from initial contact to full support from the IT pros at SWAT. It takes just 90 days to see a difference.

We’re a flexible IT provider with no long-term contracts and a flat fee. No surprises, no gimmicks. Just real people providing really good tech support. Contact us with this simple form or book a meeting to go over your IT needs.