Redmond IT Support

Providing Redmond, Washington, Businesses with Fixed Price, All-Inclusive IT Services

Isn't it time to choose an IT support partner that gets you (and gets back to you)?

If you live or work in Redmond, Washington (home of Microsoft), you know the importance of getting the right IT support partner. SWAT Systems has been serving Redmond and Seattle-area businesses for more than 20 years. More than just a helpdesk, we’re an IT partner that supports YOU, not just your technology.

We are proactive in managing your IT, training your staff to guard against breaches, and ready to jump in and fix things if trouble happens. Downtime is minimal and your return to business as usual is fully operational in a short period of time. When we solve a problem, we do it at once and we do it right. Here are a few things you should know about SWAT Systems IT support and cyber security:

  • 100+ satisfied customers
  • 95% customer retention
  • 97% or higher client satisfaction rate for 3+ years
  • 1 all-inclusive, fix-rate plan for your business
  • 0 long-term contracts, hassles or tech-speak

Long-Term Relationships (Not Contracts)

At SWAT Systems, we don't need to lock you into a long-term contract to keep your business year after year. We earn your business every day by keeping you happy and your tech running smoothly. As the saying goes, actions speak louder than words. Just ask some of our current clients

Redmond, Washington, IT Resources

You may get hacked. Print and save our handy guide for your team.

Searching for IT services? Here are the top questions to ask before choosing a provider.

Don't get hooked by a phishing attack. Spot the bait with this cheat sheet.

Invested in Your Success

Unlike other managed service providers, our flat-fee pricing model means we are invested in your success. We get paid the same whether we’re spending a few hours proactively managing your network or working for days to resolve a major outage. So, it’s in our best interest to keep your business up and running without interruption. 

We strive to be the best-in-class MSP and managed cyber security provider in the Seattle area, from North Redmond to Kenilworth, Avondale to Kirkland and beyond.

Don’t settle for being treated like a number by a national chain who won’t know you, your business or your work culture. At SWAT Systems, you will know your support team members by name and vice versa. Don’t be surprised if you look forward to talking with them! It’s the standard for our team.

Six core SWAT components for Redmond IT support

  • Unlimited tech support remote or on-site (based on your service agreement)
  • Local helpdesk you can reach by phone, chat, email, webform or even in person
  • Fixed monthly rates and no long-term contracts
  • Patch management and software and hardware updates
  • 24/7/365 proactive network monitoring
  • Cyber security, backup and PBX services

Cyber Security for Redmond, WA

Don’t have nightmares about cybercriminals wreaking havoc with your data. Rest easy as a SWAT Systems client. At SWAT Systems we are continually educating ourselves and our clients about the latest vulnerabilities and cybersecurity risks, as well as proactively working to combat them.

Our enterprise-level email and web security are top-notch, without the complexity and cost of many others. With 20 years of experience building IT processes and procedures, we have defined more than 100 best practices to serve your Redmond, Washington, business, including:

  • Examining your possible internal and external threat exposure
  • Training your team to spot the latest threats, including phishing
  • Conducting phish testing on a regular basis to find and close security gaps
  • Providing you with a full suite of security management tools
  • Monitoring your network security proactively
  • Reviewing security protocols quarterly
Redmond IT Services Redmond Washington

Phone and Voice Solutions for Redmond Businesses

Don't be held back by outdated communications solutions. Set up your Redmond, Washington, business for greater growth and productivity with unified communications, Microsoft Teams and web conferencing. Part of being a SWAT Systems MSP client is that we'll manage your communication systems. Here are a few more reasons to choose SWAT Systems:

  • Our experience with businesses like yours over the last two decades
  • We keep up with changing technology and security risks
  • We make you sound good with no-worry voice systems
  • Our all-inclusive, flat-fee managed service agreement
Redmond PBX VOIP Business Phone

Redmond: Get on the Road to Better IT Support

From the moment you contact us, we will show you how our SWAT Roadmap creates a smooth journey with no potholes or other barriers. Right from the beginning, we offer our highest level of service. Once your Redmond business is fully supported by SWAT Systems, you'll continue to enjoy the same dedicated level of service. Within 90 days, your IT headaches will disappear and your workplace will become more productive.

All you have to do is contact us with this form or book a virtual meeting. It will always be a no-pressure conversation.