FAQ: Common Business IT Questions Answered

What Is a Quarterly Business Review (QBR)?

A quarterly business review (QBR) is a meeting between your decision makers and your SWAT account manager, a SWAT engineer and other team members who might need to be included. The QBR’s purpose is to make sure you are fully prepared for your future tech needs and to help your SWAT team understand the trajectory of your business.

As the name implies, a quarterly business review is usually held quarterly, but can be scheduled more or less frequently depending on your business needs and goals. The QBR meeting itself usually takes about two hours and can be done onsite or virtually. A typical QBR report will include:

  • A one-page business plan.
  • Your contact list.
  • Your IT assets.
  • Your workstation life cycle report.
  • A phishing report.

Your quarterly business reviews are core components of your managed IT services with SWAT Systems. In it, we discuss:

  • Current issues, with real-time problem solving.
  • The latest tech innovation and IT trends that could impact your business.
  • General industry trends.
  • Feedback on our customer service and how our team can better support yours.

Learn more about QBRs.

You May Get Hacked

Know What to Do with our Checklist

Whether you've been hit by ransomware or are just worried about a ransomware attack, this checklist can help. This one page checklist has simple instructions to help your team act fast and feel confident in how to respond. Print, post and prepare your team wo know what to do in a ransomware attack.

Get The Checklist

Become a SWAT Insider

Join the SWAT Systems community and get important IT insights and trends from our team of pros each month. You'll learn ways to solve common problems and keep IT operations running smoothly.